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SFX Help and Frequently Asked Questions

Need Help?
If you are having trouble finding what you want, please ask a Librarian.
If you are having technical difficulties, please e-mail the System Adminstrator.

Frequently Asked Questions

What does SFX do?
SFX provides direct links from a database citation to the full text of the article (if available) and to other supporting resources and services.
How do I access SFX?
The Hanford Technical Library holds subscriptions to various online databases. Some of these are SFX-enabled (see below). When you find a citation in one of these databases, click on the SFX button or link. This will open a window with a menu of service options.
What options does SFX provide?
Because SFX is context specific, resource and service options will change from citation to citation. SFX will link to one or more of the following:
  • full text of the article
  • an automatic search of Leona, the Hanford Technical Library's catalog
  • an Interlibrary Loan or Document Delivery request form
  • an automatic search of other local and regional catalogs
How do I activate SFX?
Look for the SFX button SFX button or Full Text link. Some databases will display the button or link with the brief citation view, others with the full citation view.
Why doesn't the SFX menu appear when I click on the SFX button?
If you have installed Windows SP2 or use one of the popular "pop-up" blocker utilities such as the Google pop-up blocker, Pop-Up Zapper, or Pop-Up Stopper, it may block the SFX menu window. Allow pop-ups, temporarily disable your pop-up blocker, or add the site you are searching (where you found the SFX menu button) to your blocker's list of sites from which pop-ups are allowed.

If you are browsing a list of citations, or looking for several journal titles, you may not see a new SFX window open because it is already there! Press Alt-Tab to see icons for all the windows you currently have open, then press Alt-Tab again until you find the one labeled SFX by Ex Libris. Likewise, full text or other sources may also appear in windows that are already open.

Note: SFX needs JavaScript and pop-ups enabled for it to work.

Why is the full text not always available?
Full-text availability happens only when the Library subscribes to that item in its electronic format. The Library does not subscribe to all titles, and not all titles are available online. In addition, not all databases are SFX-enabled.
Why do I sometimes link to the actual pdf or html version of an article, but other times link to the home page of a particular journal?
Some publishers allow direct linking to the pdf level of a document, others will only link to the table of contents for that issue or the journal's home page.
If I find a citation to a Technical Report, can I use the SFX menu to see if the report is available at the Hanford Technical Library?
Yes - use the link to Leona to determine if the report is in the Hanford Technical Library collection. However, keep in mind that:
  • Not all of the technical reports the Library owns are in Leona, though the number is growing every day! Contact the Information Desk (372-7430) if you do not find a report in Leona.
  • If the title of the technical report has punctuation in it, for example, a dash, Leona will not be able to locate the title. Search again by removing the punctuation.
  • Some of the reports listed in Leona are available electronically. You may link to the full text from the URL in the report's record in Leona.
If I find a citation to a conference paper, can I use the SFX menu to see if the conference proceedings are available at the Hanford Technical Library?
In several of the SFX-enabled databases, the link between the database and Leona does not function correctly for conference papers. Search by using the name of the conference not the title of the paper.
Why doesn't SFX work from the Griffin Catalog?
SFX linking is enabled for the WSU Libraries' databases and electronic subscriptions. Remote access is available to WSU faculty, students and staff by entering their library card number when prompted by the system. Access is available to others from computers located within the WSU Libraries. For more information, contact the WSU-TC Circulation Desk at 509/372-7303.
What is CrossRef?
CrossRef is a collaborative reference linking service that functions as a sort of digital switchboard. It holds no full text content, but rather enables linkages through Digital Object Identifiers (DOI), which are tagged to article metadata supplied by participating publishers. The end result is a linking system through which a researcher can click on a reference citation in a journal and access the cited article.

In order for CrossRef to be able to function correctly, users must accept a cookie before using this feature to ensure linking to the correct content.

Make sure your browser's privacy settings are set to accept third-party cookies:

For IE 6.0:

  • Open IE 6.0.
  • Click Tools in the browser menu, and then Internet Options.
  • Click the Privacy tab, and then go to Advanced Settings.
  • Click the check box to override cookie handling.
  • Click the radio buttons to accept all first and third party cookies, and then close the browser.
When you reopen the browser, third-party cookies will now be accepted.

For Netscape:
Netscape is automatically configured to accept cookies.

NOTE: If you change your settings on your browser, get a new computer, or clear the cookies from your hard drive, you will need to reload the CrossRef cookie.

What is DOI?
DOI stands for "Digital Object Identifier." It is a system for identifying and exchanging intellectual property in the digital environment. DOIs are names (characters and/or digits) assigned to objects of intellectual property (physical, digital or abstract) such as electronic journal articles, images, learning objects, ebooks, images, any kind of content. They are used to provide current information, including where they (or information about them) can be found on the Internet. Information about a digital object may change over time, including where to find it, but its DOI will not change.

Using DOI in conjunction with CrossRef allows users to link from a citation directly to the content. This content may be freely available to users, may require a subscription to view the content, or may require payment to view content.

Which databases are SFX-enabled?
Last updated: 9 February 2008
A service of the Hanford Technical Library
© 2005 SFX by Ex Libris (USA) Inc.
CrossRef Enabled